E-commerce and Experience - Reshaping Retail's Future

Overview

Explore the convergence of online and offline retail, focusing on engaging experiences and immersive entertainment that are shaping the future of shopping and e-commerce.

Syllabus

• Introduction to E-commerce and Retail Evolution
Overview of E-commerce Trends
Historical Retail Models vs. Modern Practices
Defining Omnichannel Retail
• The Convergence of Online and Offline Retail
Key Drivers of Convergence
Case Studies: Successful Converged Retail Models
Challenges and Opportunities in Hybrid Platforms
• Enhancing Customer Experience in Retail
Importance of Personalization and Customization
User Experience (UX) and User Interface (UI) in E-commerce
Role of AI and Machine Learning in Personalizing Shopping Experiences
• Immersive Entertainment in E-commerce
Virtual Reality (VR) and Augmented Reality (AR) Applications
The Role of Live Streaming in Shopping
Gamification Techniques in Retail
• Data Analytics and Consumer Insights
Big Data in Understanding Consumer Behavior
Predictive Analytics for Retail Strategies
Ethical Considerations and Data Privacy Concerns
• Technology-Driven Innovations
Automation and Robotics in Retail
Blockchain and Its Impact on Supply Chain and Transactions
IoT and Smart Inventory Management
• Sustainable Practices in Modern Retail
Green Retail Strategies
Consumer Awareness and Eco-friendly Practices
• Evolution of Payment Systems
Contactless Payments and Mobile Wallets
Cryptocurrency and Blockchain in Transactions
• Future Prospects of E-commerce and Retail
Emerging Trends and Innovations
Preparing for Future Retail Challenges
The Role of AI in Shaping Retail's Future
• Course Conclusion and Capstone Project
Students create a vision for future retail scenarios integrating course concepts
Presentation and Feedback Session
• Supplementary Materials and Resources
Suggested Readings
Key Industry Reports
Online Platforms and Tools

Subjects

Conference Talks