The Real World of AI - Business Processes Reimagined

Overview

AI's impact on business processes:

transforming front office, back office, and operations through intelligent systems, reshaping customer care and mid-office functions.

Syllabus

• Introduction to AI in Business
Overview of AI Technologies
Current Trends and Future Outlook
• AI in Front Office Functions
Enhancing Customer Service with AI
Personalization and Customer Insights
• AI in Back Office Operations
Automating Routine Tasks
Improving Efficiency with Intelligent Systems
• AI in Mid-Office Functions
Data Analytics and Decision Support
Intelligent Process Optimization
• Transforming Operations with AI
Supply Chain and Logistics Optimization
Inventory Management and Demand Forecasting
• AI and Customer Care
AI-driven Customer Support Solutions
Chatbots and Virtual Assistants
• Implementing AI in Business Processes
Identifying Opportunities for AI
Integrating AI with Existing Systems
• Ethical Considerations and AI Governance
Data Privacy and Security
Bias and Fairness in AI Systems
• Evaluating AI Impact
Measuring ROI and Performance
Case Studies of Successful AI Implementations
• Future Challenges and Opportunities
Emerging Technologies in AI
Preparing for Continuous Change in Business Environments

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Subjects

Conference Talks