Communication Skills Courses

159 Courses

Leading Well for Staff Health and Wellbeing in the NHS

Leading Well for Staff Health and Wellbeing in the NHS The health and wellbeing of NHS staff are essential to the quality of care provided to patients, service users, and communities. The Covid-19 pandemic placed unprecedented pressures on the healthcare workforce and is now compounding longstanding inequalities. Inadequate resourcing and overwhel.
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De-Escalating Conversations for Customer Service

De-Escalating Conversations for Customer Service Successfully defuse intense situations with angry customers. Enroll in our course to learn practical approaches for managing a customer's frustration, as well as your own. This course falls under these categories: Emotional Intelligence Courses, Communication Skills Courses, Conflict Resolution Co.
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MITRE ATT&CK Defender™ (MAD) ATT&CK® SOC Assessments Certification Training

MITRE ATT&CK Defender™ (MAD) ATT&CK® SOC Assessments Certification Training The MITRE ATT&CK® framework helps the security community adopt a threat-informed mindset and better defend against real-world adversaries. For organizations just getting started, it isn't always clear how to adopt it. Concepts make sense, but implementation can be challeng.

Anger Management

Anger Management Discover effective strategies to identify anger, gain control over it, and turn it into a positive force in the workplace. Master techniques that enhance your emotional intelligence, improve communication, and alleviate stress. Join our comprehensive course to transform your approach to anger management. Emotional Intellige.
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How to win over "difficult" people at work

How to Win Over "Difficult" People at Work Don't you just hate those difficult people you have to work with? “Difficult” people can drain your energy, making you consider quitting your job or running away. It could be your supplier, boss, team member, or colleague. However, you’re stuck with them for a while, so it's important to make the best of.
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Communication Skills: The Art of Persuasive Communication (for Beginners)

Communication Skills: The Art of Persuasive Communication (for Beginners) Discover the art of crafting persuasive messages with our step-by-step course designed for beginners. You'll learn how to guide listeners from Point A to Point B effectively. Ideal for small business owners, entrepreneurs meeting potential clients, non-profit.
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Unshakable Confidence: The Ultimate Self Esteem Formula

Unshakable Confidence: The Ultimate Self Esteem Formula Have you ever wondered what life would be like if you had Unshakable Confidence in the truth of who you are? Have you ever imagined having untouchable self esteem? Unshakable Confidence: The Ultimate Self Esteem Formula, will take you on an in-depth journey of self-discovery to understand th.
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Having Powerful, Advanced Conversations

Having Powerful, Advanced Conversations Great conversations can change the world. Get tips on how to have powerful conversations that turn big ideas into big actions. Categories: Emotional Intelligence Courses, Communication Skills Courses
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Certificate In Communication & Social Skills For Leaders

Certificate In Communication & Social Skills For Leaders Boost your career with our Certificate In Communication & Social Skills For Leaders. Designed to refine your communication skills and enhance your social abilities at work, this course will empower you to lead with confidence. Whether you're looking to improve your leadership qualities, in.
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All upcoming courses at Communication Skills Courses on the AI ​​Education website. Check out all courses Communication Skills Courses and choose the one that's right for you.