Overview
Title: Active Listening: Enhancing Communication Skills
Description: Master the art of active listening with our comprehensive course, essential for anyone aiming to boost their communication skills and forge stronger relationships in both their professional and personal lives. Offered by Coursera and ideal for professionals, leaders, team members, customer service representatives, and students, this course will teach you to actively engage in conversations with empathy, understand varying perspectives, and respond with thoughtfulness.
Discover practical techniques and strategies to enhance your emotional intelligence, interpret nonverbal cues, and consider cross-cultural communication elements. By the end of this course, you'll have the tools needed to listen actively and effectively in a variety of interpersonal situations, positioning you as a better leader, collaborator, and friend.
Provider: Coursera
Categories: Emotional Intelligence Courses, Communication Skills Courses, Empathy Courses
Syllabus
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