Building Smart Business Assistants with IBM Watson

via Coursera

Overview

Delve into the realm of AI with our project-based course, "Building Smart Business Assistants with IBM Watson," available on Coursera. Over the span of two hours, learn how to craft an intelligent chatbot utilizing IBM Watson Assistant that will empower your business by answering customer inquiries across multiple platforms. This hands-on tutorial guides you through each step, allowing you to build alongside the instructor for an interactive learning experience. Perfect your chatbot by spending additional time refining the conversation flow at your own pace.

Throughout this course, participants will gain insights into:

Setting up an IBM Cloud account and initializing Watson’s Assistant.
Customizing Watson's Assistant to identify and fulfill customer goals based on their inputs.
Developing engaging dialogs within Watson's Assistant to enhance customer interactions.
Adjusting Watson Assistant's settings to parse objects from customer inputs for a tailored response.
Deploying a live version of your Watson Assistant to offer real-time assistance to online customers.

This course is part of a series of Artificial Intelligence, Customer Service, and IBM Watson Courses, designed to equip you with the skills needed to implement AI in enhancing customer service experiences. Join us on Coursera and transform the way your business interacts with customers through the power of IBM Watson.