Overview
Discover how to leverage GenAI to personalize client communications, automate workflows, and use predictive analytics to anticipate needs, enhancing your account management effectiveness across multiple channels.
Syllabus
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- GenAI for Account Managers: Personalizing Client Engagement
-- In this course, you’ll explore how Generative AI (GenAI) can enhance client management and engagement. You’ll learn to personalize communication across email, chat, and voice channels, automate client workflows for efficiency, and use predictive insights to anticipate client needs, helping you build stronger, more proactive relationships.
Taught by
Starweaver Instructor Team and Shashank Malpani
Tags
On-Demand
