Create and publish agents with Microsoft Copilot Studio

Overview

Discover the power of Microsoft Copilot Studio as you learn to create and publish agents with expertise. In this course offered by Microsoft Learn, you'll navigate through essential modules designed to enhance your understanding and proficiency with Microsoft Power Virtual Agents.

• Module 1:

  Dive into the world of Microsoft Power Virtual Agents bots.

  You will gain skills to create, test, and analyze the performance of these bots.

• Module 2:

  Elevate your bot's functionality with new enhancement techniques. Initiate Power Automate flows, configure bots to interact with applications like Omnichannel for Customer Service, and transform support page content into interactive bot topics.

• Module 3:

  Understand the use of trigger phrases to determine when a bot should present a topic to a customer.

  Learn to manage conversation paths, branch topics, and use variables effectively for seamless bot interaction.

• Module 4:

  Implement no-code chatbots efficiently. Create and configure bots, establish security settings, and leverage topics and entities to address common customer issues.

This course appeals to individuals interested in customer service, Microsoft PowerApps, and no-code development.

Position yourself at the forefront of tech innovation with this expertly crafted course by Microsoft Learn.

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