Fundamentos de IA Aplicados ao CRM

Overview

Welcome to the "Fundamentos de IA Aplicados ao CRM" course offered by the University of California, Berkeley through Coursera. This course is fundamental in understanding how data-driven decision-making is becoming increasingly essential in the progression of the new economy.

Companies that leverage CRM using data not only focus on analyzing numbers and generating standard reports but use innovative approaches to make precise decisions. By eliminating biases and assumptions, they can produce substantive outcomes through predictive analytics and machine learning models.

Through this course, you will delve into Machine Learning, Deep Learning, and Artificial Intelligence, applying these to enhance customer relationship management.

The curriculum is divided into four comprehensive modules spread across several weeks. Each module includes instructional videos, readings, and quizzes to facilitate learning, capped with an evaluation to assess your understanding of the material.

By the end of this program, you will gain insights into leveraging AI technologies within CRM systems to maximize business profitability and operational efficiency, enhancing long-term financial returns.

We are excited to have you here, and we hope you fully engage with the course content to maximize your learning experience. Happy studying!

Categories:

Artificial Intelligence Courses, Machine Learning Courses, Deep Learning Courses, Predictive Name:

NJ Analytics Courses, Customer Relationship Management Courses.

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Taught by

Anderson França

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Subjects