What You Need to Know Before
You Start
Starts 6 June 2025 01:38
Ends 6 June 2025
Intercultural Communication at Work – Land the job and do it well
University of Toronto
2 Courses
One of the world's premier universities, U of T provides top-tier academics, research and student life in one of the most dynamic cities globally.
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Overview
In today's diverse and unpredictable job market, employers prioritize not just candidates with high IQ and EQ but also those with strong cultural sensitivity and resilience. Mastering the key components of effective communication within a culturally diverse workplace - including intelligence quotient (IQ), emotional quotient (EQ), cultural quotient (CQ), and adversity quotient (AQ) - is essential.
This comprehensive course, offered by the University of Toronto and available on edX, is designed to navigate job seekers from securing their preferred job to excelling in their roles.
It covers essential professional communication skills like personal branding, CV crafting, and interview techniques in its initial segments. Subsequent topics delve into the art of relationship building, teamwork, conflict resolution, negotiation, and effective presentation skills, all pivotal for maintaining professional integrity and credibility.
Categories:
Communication Skills Courses, Career Development Courses, Teamwork Courses, Negotiation Courses.
Taught by
Aileen Lam, Jodie Luu and Sylvia Sim
