Management Skills for Administrative Professionals (Live Online)

Overview

Build essential management and leadership skills with our live online seminar designed for experienced administrative professionals. Discover ways to effectively handle changing responsibilities, improve communication and negotiation skills, and apply management techniques for continuous improvement.

Who Should Attend: This course is ideal for administrative professionals like executive secretaries, administrative assistants, and other support staff looking to enhance their management capabilities and career prospects.

Your Immediate Takeaway: Gain the tools to effectively manage roles and responsibilities, communicate and negotiate with assurance, and apply leadership skills that foster organizational improvement.

The support you provide as an administrative professional is vital. Enhance your ability to set administrative priorities and manage various tasks with improved strategic insight and process innovation.

Benefits of Attending:

• Adapt to changing roles and responsibilities, whether you're working with bosses, peers, or customers.
• Meet dynamic work expectations with enhanced proactive capabilities.
• Communicate and negotiate with clarity to resolve conflicts and achieve results.
• Leverage emotional intelligence and effective listening skills to succeed as a colleague, partner, and leader.
• Use strategic diplomacy to navigate office politics and handle difficult situations.

Course Highlights:

• Manage changing personal and professional dynamics using strategic skills.
• Engage others in change processes with systematic planning approaches.
• Proactively manage time and set priorities for effective work accomplishment.
• Incorporate stress handling and emotional intelligence for better workplace relationships.
• Address conflicts and office politics with tactful strategies.

Join us to develop a comprehensive action plan of best practices to implement immediately, enhancing your performance and contribution to your organization's success.

Syllabus

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