Use Dynamics 365 Copilot for Sales

via Microsoft Learn

Microsoft Learn

178 Courses


Overview

  • Module 1: Learn how to boost sales performance with Microsoft 365 Copilot for Sales.

    In this module, you'll learn to:

    • Use basic application capabilities in Outlook, Teams, and Word
    • Use AI in sales communication, email, and meetings
    • Use CRM data in your flow of work
    • Create and use collaboration spaces within Teams
    • Customize the application experience
  • Module 2: Learn how to deploy and configure Microsoft 365 Copilot for Sales.

    This module explains the following concepts:

    • The high-level architecture involved with deployment of the application
    • Deployment to different clients for use in your organization
    • Tailoring Copilot for Sales to meet your organizational needs
    • Deployment of AI features
    • Configuration options in Microsoft 365 Apps
    • Ways to extend Copilot for Sales

University: Microsoft Learn

Provider: Microsoft Learn

Categories: Artificial Intelligence Courses, Customer Relationship Management Courses, Microsoft 365 Courses

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