All current Customer Relationship Management Courses courses in 2024
63 Courses
Customer Intelligence and Analytics for Omni-Channel
Visit Udemy
Master the art of omni-channel marketing through a comprehensive managerial perspective on artificial intelligence, technology, and data analytics. This Udemy course focuses on enhancing customer-centric engagement using cutting-edge strategies in AI and big data.
Course Highlights:
Gain insights into AI-driven customer intellig.
Udemy
Supercharge with Salesforce Einstein (GPT)
Supercharge with Salesforce Einstein (GPT)
Salesforce is a cloud-based customer relationship management (CRM) platform designed to assist businesses in managing sales, marketing, and customer service efficiently. This engaging course offers participants a robust understanding of Salesforce Einstein and its capabilities, ensurin.
Coursera
Sales Analysis with Claude
Join our transformative course, "Sales Analysis with Claude," designed to empower sales professionals by integrating AI into every step of the sales process. This course emphasizes the importance of AI as a pivotal tool to enhance sales strategies, offering practical insights for faster and smarter deal closures.
Participants will learn how t.
Coursera
Professional Diploma of Virtual Executive Assistant
Professional Diploma of Virtual Executive Assistant - MTF Institute
Advance your career with the Professional Diploma of Virtual Executive Assistant by MTF Institute, available through Udemy. This comprehensive program empowers you with essential skills in Project Management, effective Communication, Customer Relationship Managem.
Udemy
Management Information Systems
Changes in technology and innovative business models have revolutionized social life and business practices worldwide. Enterprise-wide information systems with extensive, rich data empower managers with online, nearly instant access to crucial information required for accurate and timely decisions. Successful firms and managers recognize the capabi.
XuetangX
Customer Experience Management (CX): MASTERCLASS 2024
Elevate your skills in Customer Experience Management with the MASTERCLASS 2024, the leading course designed to immerse you in the art of developing a client-centric culture. Delve into the intricacies of managing and optimizing customer journeys across both B2B and B2C landscapes.
Offered by Udemy, this course falls under essential categorie.
Udemy
Professional Diploma in CRM Platforms Management
Elevate your career with our Professional Diploma in CRM Platforms Management. This comprehensive course provides expertise in managing CRM tools across sales, service, marketing, and business sectors. Gain proficiency in top CRM software like Siebel, Dynamics CRM/365, Salesforce, and SAP CRM. Enhance your skills and open new career opportunitie.
Udemy
Use Dynamics 365 Copilot for Sales
Module 1: Learn how to boost sales performance with Microsoft 365 Copilot for Sales.
In this module, you'll learn to:
Use basic application capabilities in Outlook, Teams, and Word
Use AI in sales communication, email, and meetings
Use CRM data in your flow of work
Create and use collaboration spaces within Te.
Microsoft Learn
Drive Productivity with Einstein AI
Drive Productivity with Einstein AI
Learn how to boost your productivity with Einstein AI in this comprehensive course by Trailhead. Dive deep into out-of-the-box Salesforce AI products and gain practical experience. This course also prepares you for the AI Specialist Certification, ensuring you’re well-equipped with the necessary s.
Trailhead
Make CRM + AI + Data Your Trusted Formula
Make CRM + AI + Data Your Trusted Formula
Discover how combining CRM, AI, and data can revolutionize your business. Join us to explore how Salesforce's innovative solutions can provide a comprehensive 360-degree view of your customers, enabling smarter decision-making and driving powerful automation. Dive into the world of trusted AI a.
Trailhead
Build Your Path to AI Success with Salesforce
Build Your Path to AI Success with Salesforce
Looking to achieve AI success? Learn how Salesforce, through Trailhead, offers the tools and expertise you need. Access a wealth of self-service resources and guidance from CRM, Agentforce, and data experts to drive your success. Join today and start your journey towards mastering A.
Trailhead
Work with Gemini Models in BigQuery - 한국어
Work with Gemini Models in BigQuery - 한국어
이 과정은 BigQuery에서 생성형 AI 작업에 AI/ML 모델을 사용하는 방법을 보여줍니다. 고객 관계 관리와 관련된 실제 사용 사례를 통해 Gemini 모델로 비즈니스 문제를 해결하는 워크플로를 설명합니다. 이해를 돕기 위해 SQL 쿼리와 Python 노트북을 사용하는 코딩 솔루션을 단계별로 안내합니다.
제공자: Coursera
카테고.
Coursera