Developing a Service Mindset

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Overview

Keep your customers top of mind—even if you're not in a customer-facing role. Learn how to cultivate a service mindset and connect the dots between your job and customer impact.

Categories: Emotional Intelligence Courses, Communication Skills Courses, Change Management Courses, Resilience Courses, Customer Service Courses

Syllabus


Taught by

Lisa Earle McLeod and Elizabeth (McLeod) Lotardo


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