Serving Customers Using Social Media

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Overview

Social media is a critical customer service tool. Learn how to communicate and serve customers in high-stakes channels like Facebook, Twitter, and Instagram. Elevate your customer interaction skills with this essential course.

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Categories: Emotional Intelligence Courses, Communication Skills Courses, Customer Service Courses, Social Media Marketing Courses, Crisis Management Courses

Syllabus


Taught by

Leslie O'Flahavan


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