Conflict Management: The complete guide

Overview

Conflict management:

effective techniques to better manage conflicts, negotiate, influence and solve problems What you'll learn:

Master the 6 steps to effectively resolve a conflictPrevent the creation of conflicts with simple techniques to put in placeKnow how to formulate a request to get what you want without creating a conflictUse your voice effectively to influence othersKnow the different reactions to conflictDiscover your preferred reaction to conflict with a testBe aware of the cognitive biases that prevent conflict resolutionManage your emotions in conflict situationsPractice with hands-on exercises to apply the training concepts Complete program on conflict management in the business world and private lifeThis training contains everything you need to know to prevent and manage conflicts, communicate better and boost your leadership.This content will be updated regularly to add my latest findings in the field of conflict management, communication and influence.Here are some testimonials from my course participants:

" Jamal Lazaar is very competent in his training, he provides clear working methods to be successful. I recommend this course for those who question themselves.

Excellent course! ". Landry" You can't help but be motivated and have confidence in yourself after this course.

Thank you Jamal ". L.

Naraine" Simple, concise and concrete. Thanks ! " Dave_________________________________________Why join this training on conflict management?

If you face conflict situations in your life?If you are unable to resolve the conflicts you encounter today?If you want to discover techniques to communicate better without creating conflict?This training is for you.Conflict is inevitable, whether in private or professional life.Most people are afraid of conflict. They prefer to ignore it rather than resolve it, while the conflict impacts your productivity and your performance.

It also impacts your private life if you cannot solve it.Without knowing these techniques, you will not know how to manage your conflicts effectively, which can impact your relationships, your professional development and your state of health.It can also cause you a lot of stress and make you lose your self-esteem.There are techniques that exist and that you can put in place. You don't have to guess, in this training, I share with you techniques to resolve your conflicts, influence others and communicate more effectively.I deeply believe that the content of this training can transform your life if you study all the content and put all the strategies in place.The content of the training is designed to go straight to the point.Master the 6 steps to effectively resolve a conflictPrevent the creation of conflicts with simple techniques to put in placeKnow how to formulate a request to get what you want without creating a conflictUse your voice effectively to influence othersKnow the different reactions to conflictDiscover your preferred reaction to conflict with a testBe aware of the cognitive biases that prevent conflict resolutionManage your emotions in conflict situationsPractice with hands-on exercises to apply the training conceptsSo what are you waiting for?

Click the Buy now button and take your conflict management skills to the next level.

Syllabus

• Introduction to Conflict Management
Definition of conflict
Types of conflict in business and personal contexts
Importance of conflict resolution skills
• Understanding the Root Causes of Conflict
Behavioral triggers and emotional responses
Common sources of conflict in organizations
Identifying personal conflict styles
• Communication Skills for Conflict Resolution
Active listening techniques
Effective verbal and non-verbal communication
Avoiding misunderstandings and assumptions
• Conflict Resolution Strategies
Negotiation and compromise
Problem-solving approaches
Mediation and facilitation techniques
• Emotional Intelligence in Conflict Management
Identifying and managing emotions
Building empathy and trust
Stress and anger management
• Conflict Management Frameworks and Models
Thomas-Kilmann Conflict Mode Instrument
Interest-based relational approach
The 5-Stage Conflict Resolution Model
• Conflict Management in Teams and Organizations
Team dynamics and conflict
Organizational culture and its impact on conflict
Leadership roles in conflict management
• Managing Conflict in Personal Life
Family and relationship conflicts
Setting healthy boundaries
Conflict resolution in community settings
• Cultural Considerations in Conflict Management
Cross-cultural communication
Adapting strategies to diverse contexts
Global perspectives on conflict resolution
• Practical Applications and Case Studies
Analyzing real-world conflict scenarios
Role-playing exercises
Developing personal conflict management plans
• Course Wrap-up and Final Assessment
Review of key learnings
Reflection on personal development in conflict management
Final project or assessment submission

Taught by

Jamal Lazaar

Subjects

Business