Gestión de Conflictos: La guía completa

Resumen

Conflict management:

effective techniques to better manage conflicts, negotiate, influence and solve problems What you'll learn:

Master the 6 steps to effectively resolve a conflictPrevent the creation of conflicts with simple techniques to put in placeKnow how to formulate a request to get what you want without creating a conflictUse your voice effectively to influence othersKnow the different reactions to conflictDiscover your preferred reaction to conflict with a testBe aware of the cognitive biases that prevent conflict resolutionManage your emotions in conflict situationsPractice with hands-on exercises to apply the training concepts Complete program on conflict management in the business world and private lifeThis training contains everything you need to know to prevent and manage conflicts, communicate better and boost your leadership.This content will be updated regularly to add my latest findings in the field of conflict management, communication and influence.Here are some testimonials from my course participants:

" Jamal Lazaar is very competent in his training, he provides clear working methods to be successful. I recommend this course for those who question themselves.

Excellent course! ". Landry" You can't help but be motivated and have confidence in yourself after this course.

Thank you Jamal ". L.

Naraine" Simple, concise and concrete. Thanks ! " Dave_________________________________________Why join this training on conflict management?

If you face conflict situations in your life?If you are unable to resolve the conflicts you encounter today?If you want to discover techniques to communicate better without creating conflict?This training is for you.Conflict is inevitable, whether in private or professional life.Most people are afraid of conflict. They prefer to ignore it rather than resolve it, while the conflict impacts your productivity and your performance.

It also impacts your private life if you cannot solve it.Without knowing these techniques, you will not know how to manage your conflicts effectively, which can impact your relationships, your professional development and your state of health.It can also cause you a lot of stress and make you lose your self-esteem.There are techniques that exist and that you can put in place. You don't have to guess, in this training, I share with you techniques to resolve your conflicts, influence others and communicate more effectively.I deeply believe that the content of this training can transform your life if you study all the content and put all the strategies in place.The content of the training is designed to go straight to the point.Master the 6 steps to effectively resolve a conflictPrevent the creation of conflicts with simple techniques to put in placeKnow how to formulate a request to get what you want without creating a conflictUse your voice effectively to influence othersKnow the different reactions to conflictDiscover your preferred reaction to conflict with a testBe aware of the cognitive biases that prevent conflict resolutionManage your emotions in conflict situationsPractice with hands-on exercises to apply the training conceptsSo what are you waiting for?

Click the Buy now button and take your conflict management skills to the next level.

Programa

• Introducción a la Gestión de Conflictos
Definición de conflicto
Tipos de conflicto en contextos empresariales y personales
Importancia de las habilidades de resolución de conflictos
• Comprendiendo las Causas Raíz del Conflicto
Desencadenantes de comportamiento y respuestas emocionales
Fuentes comunes de conflicto en organizaciones
Identificación de estilos personales de conflicto
• Habilidades de Comunicación para la Resolución de Conflictos
Técnicas de escucha activa
Comunicación verbal y no verbal efectiva
Evitando malentendidos y suposiciones
• Estrategias de Resolución de Conflictos
Negociación y compromiso
Enfoques de resolución de problemas
Técnicas de mediación y facilitación
• Inteligencia Emocional en la Gestión de Conflictos
Identificación y manejo de emociones
Construyendo empatía y confianza
Manejo del estrés y la ira
• Marcos y Modelos de Gestión de Conflictos
Instrumento de Modo de Conflicto de Thomas-Kilmann
Enfoque relacional basado en intereses
El Modelo de Resolución de Conflictos de 5 Etapas
• Gestión de Conflictos en Equipos y Organizaciones
Dinámicas de equipo y conflicto
Cultura organizacional y su impacto en el conflicto
Roles de liderazgo en la gestión de conflictos
• Manejo de Conflictos en la Vida Personal
Conflictos familiares y de relaciones
Establecimiento de límites saludables
Resolución de conflictos en entornos comunitarios
• Consideraciones Culturales en la Gestión de Conflictos
Comunicación intercultural
Adaptación de estrategias a contextos diversos
Perspectivas globales sobre la resolución de conflictos
• Aplicaciones Prácticas y Estudios de Caso
Análisis de escenarios de conflicto del mundo real
Ejercicios de juego de roles
Desarrollo de planes personales de gestión de conflictos
• Cierre del Curso y Evaluación Final
Revisión de los aprendizajes clave
Reflexión sobre el desarrollo personal en gestión de conflictos
Presentación del proyecto o evaluación final

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Impartido por

Jamal Lazaar

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Materias

Business