All current Customer Relationship Management Courses courses in 2024
37 Courses
Microsoft Business Applications: Dynamics 365 and Power Platform for Sales Professionals
Title: Microsoft Business Applications: Dynamics 365 and Power Platform for Sales Professionals
Description: Enhance your sales expertise by mastering Microsoft Dynamics 365 and Power Platform. This course, provided by FutureLearn & ExpertTrack, is ideal for sales consultants and managers eager to leverage data and automation to refine their sk.
FutureLearn ExpertTrack
Paid Course
18 weeks, 5 hours a week
Fundamentos de IA Aplicados ao CRM
Welcome to the "Fundamentos de IA Aplicados ao CRM" course offered by the University of California, Berkeley through Coursera. This course is fundamental in understanding how data-driven decision-making is becoming increasingly essential in the progression of the new economy. Companies that leverage CRM using data not only focus on analyzing number.
Coursera
Free Online Course (Audit)
26 hours
On-Demand
Work with Dynamics 365 Sales insights
Embark on a journey to master Dynamics 365 Sales Insights with the comprehensive course offered by Microsoft Learn. Dive into three meticulously designed modules aimed at enhancing your expertise in leveraging Dynamics 365 to foster meaningful customer relationships and boost sales productivity.
Module 1: Configuring Sales Insights
Le.
Microsoft Learn
Free Online Course
5 hours 15 minutes
On-Demand
Get Smart with Salesforce Einstein
Title: Get Smart with Salesforce Einstein
Description: Discover the transformative power of AI in CRM through the "Get Smart with Salesforce Einstein" event. Learn how Salesforce Einstein is enhancing customer relationship management with smarter predictions, intelligent recommendations, and efficient automation. This exciting opportunity is brough.
Trailhead
Free Online Course
9-10 hours
On-Demand
Customer Experience Management (CX): MASTERCLASS 2024
Customer Experience Management (CX): MASTERCLASS 2024
Join the premier #1 Customer Experience Management Course offered by Udemy. This masterclass will teach you the art of creating a client-centric culture, essential for both B2B and B2C environments. Explore the intricacies of the customer journey and gain invaluable insights into enhancing custo.
Udemy
Paid Course
9 hours 2 minutes
On-Demand
CRM Fundamentals
CRM Fundamentals Course - Become a Customer Relationship Management Professional
Explore the dynamic field of Customer Relationship Management (CRM) with our comprehensive course offered by Udemy. Designed for beginners and aspiring CRM professionals, this course delves into the core principles and practical applications of CRM strategies. Whether.
Udemy
Paid Course
1-2 hours
On-Demand
Work with Dynamics 365 Sales
Title: Work with Dynamics 365 Sales
Description: Discover the power of Microsoft Dynamics 365 Sales in enabling sales professionals to forge stronger relationships with customers, leverage insightful data, and close deals faster. This course delves into various aspects of the Dynamics 365 Sales application, covering essential modules that enhance y.
Microsoft Learn
Free Online Course
8 hours 21 minutes
On-Demand
Sales Hub Admin: Managing a Sales Team in HubSpot
Course Title: Sales Hub Admin: Managing a Sales Team in HubSpot
Description: If you're a sales manager, it’s crucial to ensure your reps utilize Sales Hub efficiently and effectively. This course guides you through setting up the essential tools for your team, along with specialized managerial tools. By the end of this course, you'll be profic.
HubSpot Academy
Free Online Course
3-4 hours
On-Demand
Inteligência Artificial Aplicada ao CRM
Explore the transformative power of artificial intelligence (AI) in customer relationship management (CRM) with the University of California, Berkeley's specialized course, now available on Coursera. This comprehensive program delves into how technological advancements have reshaped consumer experiences over the years. Learn how the increased acces.
Coursera Specialization
Paid Course
13 weeks, 7 hours a week
CRM, Dados e o Futuro Centrado no Cliente
CRM, Dados e o Futuro Centrado no Cliente
Bem-vindo ao Curso CRM, Dados e o Futuro Centrado no Cliente, oferecido pela University of California, Berkeley através da Coursera.
Neste curso, você descobrirá como a transformação digital, juntamente com o avanço das técnicas de analytics e inteligência artificial, revolucionaram a relação entre empr.
Coursera
Free Online Course (Audit)
26 hours
On-Demand