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Débute 4 June 2026 14:10

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Haute performance et gestion des conflits : équipes et individus

Intelligence émotionnelle, connaissance de soi, psychologie positive, neurosciences et hypnose pour la gestion des conflits.
via Udemy

4160 Cours


4 hours 52 minutes

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Paid Course

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Aperçu

Emotional intelligence, self-knowledge, positive psychology, neuroscience and hypnosis for conflict management. What you'll learn:

Reduce stress, learning to calm one's own emotionsLearn to put limits on abusive people in the work - conflict managementBecome a high performance employeeGet along well with co-workers and difficult family membersLearn the power of empathy and improve the way you relate to colleagues and authoritiesKnow how to say "no" without hurting people and avoid conflicts Do you live with an aggressive person at work or at home?Do you have difficulty dealing with difficult people?Don't know how to say "no" and impose yourself without the other person getting hurt and without generating conflicts?Do you feel exploited by people and don't know what to do about it?Do you suffer from depression or have low self-esteem?Do you feel emotionally deprived?If you said "YES" to one of these questions, then this course on the Psychology ofConflict Managementis for YOU!What do students think of this course?I enjoyed very much this course, I learned a lot new things I did not know before about the 4 types persons.

Really interesting and very helpful for me. I can understand perfectly the teacher. this was more interesting, because I speak Spanish, but I can understand english and a little Portuguese.

So, in this course I did learn and enjoy many topics, two different languages and the the course itself. how great deal! Thank you Teacher Fernando, you did a very nice course, I really appreciate it.

Also I will see again some points that taken my attention.Gabriela M. U.The course provides effective techniques and strategies for handling challenging situations with grace and confidence.

This course has been a tremendous asset in improving my interpersonal skills. I'm grateful for the valuable lessons it offers.

As for course content, there are repetitive topics but is still insightful and relevant to the subject matter.Neil A.I'm delighted to express my profound appreciation for the course; it has been an immensely enriching experience. The depth of knowledge and engaging content surpassed my expectations, leaving me eager for more insightful courses in the future.

The impactful learning journey has fueled my passion for continued education, and I eagerly anticipate the prospect of further courses to deepen my understanding.Fernan T.What will you learn in the conflict management course - how to deal with difficult people? Why it's important that you know how to raise your emotional intelligence (section 1)Develop a mindset of peace and gentleness through non-violent communication and avoid conflicts (sections 3 and 4)Compassionate Communication:

How to Understand and Interact with Violent People (section 4)Use NLP Psychology of the 3 levels of perception to overcome conflicts (section 3)Learn how to raise your emotional intelligence in a simple and fast way (section 7)Develop the same peace mindset ie conflict resolution psychology as Mahatma Gandhi by living "ahimsa" or "non-violence" in your daily life (section 6).Use empathy and self-empathy to deal with conflicts (section 5)Discover the psychology of well-being and emotional healing (section 7)Why you can trust me as an instructor for the conflict management course - how to deal with difficult people?Because I have been working for several years working in hypnotherapy and transpersonal therapy.

For that very reason, I have several Ericksonian hypnosis techniques and meditation tips to share with you.Because I have already participated in several courses and seminars on non-violent communication and conflict management, knowing the technique in depth in conflict resolution.I already have more than 17,000 students in more than 100 countries. You have 2 options:

Attend classes in this Compassionate Communication course, connect with your power and self-confidence, earning the respect and admiration of the people around you.

Just click and subscribeNot taking this conflict resolution course and continuing to suffer aggression and abuse, feeling devalued and harboring more and more resentments and hurts. Continuing to go through trial and error in relationships and learning over years that would only take a few minutes of watching classes on this course.So, don't waste any more time, join us and apply now!

Programme

  • Introduction à la haute performance et à la gestion des conflits
  • Comprendre l'agression et son impact
    L'importance de la gestion des conflits au sein des équipes
  • Identifier l'agression dans les environnements de travail et domestiques
  • Signes et types de comportement agressif
    Intelligence émotionnelle et conscience de soi
  • Fondements de la résolution des conflits
  • Styles de conflit et leurs implications
    Le rôle de la communication dans la gestion des conflits
  • Stratégies pour gérer l'agression
  • Techniques de désescalade
    Gestion du stress pour les situations agressives
  • Construire des équipes à haute performance
  • Favoriser un environnement d'équipe positif
    Dynamiques d'équipe et rôles dans la résolution des conflits
  • Outils pour une gestion efficace des conflits
  • Compétences en médiation et négociation
    Utilisation d'outils et technologies d'IA dans la gestion des conflits
  • Études de cas et applications réelles
  • Analyse de scénarios réels
    Mise en œuvre de solutions dans divers contextes
  • Développement personnel pour la gestion des conflits
  • Prise en charge de soi et réflexion
    Amélioration continue et apprentissage
  • Atelier pratique : Jeux de rôle et simulations
  • Exercices interactifs pour le développement des compétences
    Retours et plans d'action personnels
  • Conclusion et planification d'actions du cours
  • Révision des concepts clés
    Création d'un plan personnel de gestion des conflits

Enseigné par

Fernando Felice and Isabella Cristina


Matières

Personal Development