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Starts 7 June 2025 01:47
Ends 7 June 2025
De-Escalating Conversations for Customer Service
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Overview
Successfully defuse intense situations with angry customers. Enroll in our course to learn practical approaches for managing a customer's frustration, as well as your own.
This course falls under these categories:
Emotional Intelligence Courses, Communication Skills Courses, Conflict Resolution Courses, and Customer Service Courses.
Taught by
Myra Golden
Subjects
