What You Need to Know Before
You Start
Starts 29 June 2025 04:52
Ends 29 June 2025

De-Escalating Conversations for Customer Service
0 Courses
Not Specified
Optional upgrade avallable
All Levels
Progress at your own speed
Free
Optional upgrade avallable
Overview
Successfully defuse intense situations with angry customers. Enroll in our course to learn practical approaches for managing a customer's frustration, as well as your own.
This course falls under these categories:
Emotional Intelligence Courses, Communication Skills Courses, Conflict Resolution Courses, and Customer Service Courses.
Taught by
Myra Golden