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Starts 29 June 2025 04:52

Ends 29 June 2025

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De-Escalating Conversations for Customer Service

De-Escalating Conversations for Customer Service Successfully defuse intense situations with angry customers. Enroll in our course to learn practical approaches for managing a customer's frustration, as well as your own. This course falls under these categories: Emotional Intelligence Courses, Communication Skills Courses, Conflict Resolution Co.

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Overview

Successfully defuse intense situations with angry customers. Enroll in our course to learn practical approaches for managing a customer's frustration, as well as your own.

This course falls under these categories:

Emotional Intelligence Courses, Communication Skills Courses, Conflict Resolution Courses, and Customer Service Courses.


Taught by

Myra Golden


Subjects