All current Customer Experience Courses courses in 2024
33 Courses
Fundamentals of Digital Transformation
Discover the digital era with the Fundamentals of Digital Transformation course offered by the University of Mumbai through Coursera. This comprehensive program demystifies the technologies, strategies, and business models that fuel digital innovations today.
Throughout this course, participants dive into cloud computing, artificial inte.
Coursera
Gen AI Agents: Transform Your Organization
Embark on the final chapter of the Gen AI Leader learning path with "Gen AI Agents: Transform Your Organization." In this transformative course, learn how custom AI agents can effectively address unique business challenges. Gain practical experience in building foundational AI agents while examining critical components such as models, reason.
Google Cloud Skills Boost
Gen AI Agents: Transform Your Organization
The Gen AI Agents: Transform Your Organization course is the concluding part of the Gen AI Leader learning path, offered by Coursera. It delves into the strategic use of custom generative AI agents to address specific business problems. Gain practical skills in constructing a fundamental gen AI agent while exploring its components such as mo.
Coursera
An Introduction to Digital Marketing and Digital Strategy
Discover the world of digital marketing with our comprehensive course from the Digital Marketing Institute, the global standard in certification. Designed to boost your career, this course offers a deep dive into the core principles and transformative effects of digital technologies.
Key learnings from the course include:
Understanding core.
Coursera
GenAI for Call Centers: AI-Driven Customer Success
Join our transformative course, "GenAI for Call Centers: AI-Driven Customer Success" to explore how AI can reshape your customer interaction strategies. Dive deep into practical tools like ChatGPT’s Canvas Mode, Custom GPTs, and Voice Mode designed to revolutionize call center workflows and efficiency.
This course is tailor-made for custome.
Coursera
GenAI for Customer Journey Mapping
GenAI for Customer Journey Mapping - Coursera
Discover the transformative power of Generative AI in customer journey mapping with our comprehensive course. Dive into leveraging AI tools such as ChatGPT to craft dynamic and predictive customer journeys that respond in real-time. By analyzing customer behavior patterns and anticipating needs, you'.
Coursera
AI for Marketing Course
Unleash the power of artificial intelligence in your marketing strategies with the AI for Marketing course offered by HubSpot Academy. This course is designed to teach you how AI can elevate your content creation efforts and provide enhanced personalization for customer experiences. Gain insights into the evaluation and ethical application of.
HubSpot Academy
GenAI for Customer Insights
Unlock the potential of generative AI with the "Gen AI for Customer Insights" course. Dive into the transformative world of AI as you analyze customer data to reveal patterns, predict trends, and extract actionable insights. Through practical examples and interactive learning, this course will enrich your decision-making capabilities, improv.
Coursera
Recommending Skincare Products
Struggling to pinpoint the perfect skincare solution amidst countless options? A dedicated chatbot is here to help! Dive into this innovative learning experience where you test a chatbot's ability to recommend personalized skincare products. By interacting with this AI, you will refine your prompting techniques to guide the chatbot towards d.
DataCamp
Customer Service with ChatGPT: Boost Efficiency/Satisfaction
Customer Service with ChatGPT: Boost Efficiency and Satisfaction
Udemy