All current Customer Service Courses courses in 2024
68 Courses
Intro to Generative AI for Business Professionals
Udemy
Delve into the world of Generative AI with our comprehensive course specifically tailored for business professionals. Learn how to harness AI technologies to drive innovation and streamline your business operations.
This practical guide covers essential AI concepts and tools, including:
Generative Adversarial Networks (GAN)
Variat.
Master AI-Powered Chatbots, 24/7 Appointment Booking with AI
Unlock the potential of AI-driven technologies with our comprehensive course on chatbot development. Join us at Udemy to discover how to build sophisticated AI-powered chatbots capable of managing 24/7 appointment bookings effortlessly. Designed for those looking to innovate in customer interactions, this course covers everything from SMS chat.
GenAI for Executives & Business Leaders: An Introduction
AI is impacting every facet of business and daily life. As Arthur C. Clarke noted, "Any sufficiently advanced technology is indistinguishable from magic." Yet, artificial intelligence (AI) is rooted in math and science, and its influence will pervade all aspects of existence. This course by IBM AI Academy seeks to enlighten executives about AI's.
Customer Service Excellence:How to Win & Keep Customers (Live Online)
Providing top-notch customer service is essential for cultivating loyalty and repeat business. This live online seminar is designed for customer service representatives, technical support, account managers, and more who aim to refine their skills in customer care. In today's business environment, exceptional 'people skills' are pivotal to bo.
Create copilots with Microsoft Copilot Studio
Title: Create Copilots with Microsoft Copilot Studio
Description: Dive into the transformative world of AI with Microsoft Copilot Studio. This comprehensive course, available through Microsoft Learn, is ingeniously designed for both beginners and seasoned professionals interested in advancing their skills in AI and bot creation. Tailored to empower.
Microsoft Learn
Free Online Course
3 hours 48 minutes
On-Demand
EIQ2 - Partnering for Peak Customer Growth & Success
EIQ2 - Partnering for Peak Customer Growth & Success
Unlock the secrets to boosting your sales through exceptional customer service with EIQ2 - Partnering for Peak Customer Growth & Success. This comprehensive online course provided by Udemy teaches you how to harness the power of emotional intelligence to enhance your customer interactions.
Wh.
Udemy
Paid Course
2-3 hours
On-Demand
Chat GPT 101: Usos y Cómo Impulsar tu Negocio
Inteligencia Artificial para Mejorar la Experiencia del Cliente y la Generación de Contenido
Udemy
Free Online Course
1 hour 21 minutes
On-Demand
Customer Experience (CX) in Industry 4.0
Title: Customer Experience (CX) in Industry 4.0
Description: Explore how Industry 4.0 revolutionizes customer experience by joining our comprehensive course on Udemy. Delve into creating engaging and enriching experiences that meet the demands of modern consumers.
University: Not Applicable
Provider: Udemy
Categories: Digital Transformation Courses.
Udemy
Paid Course
9 hours 30 minutes
On-Demand
Customer Experiences with Contact Center AI - Dialogflow CX
Title: Customer Experiences with Contact Center AI - Dialogflow CX
Description: Join us for a comprehensive series on utilizing Contact Center Artificial Intelligence (CCAI) to enhance customer interactions. This course, offered through Coursera, focuses on employing Dialogflow CX to construct and refine virtual agents. Participants will learn to p.
Coursera Specialization
Paid Course
13 weeks, 1 hour a week
Twitch Series: AWS Power Hour Amazon Connect & Amazon Lex
Explore the essentials of customer service technology in the "AWS Power Hour: Amazon Connect & Amazon Lex" series on Twitch. This digital training course, provided by AWS Skill Builder, is tailored for developers, solution architects, data engineers, and anyone eager to learn about machine learning. It delves into Amazon Connect—an efficient, omnic.
AWS Skill Builder
Free Certificate
1 hour
On-Demand