All current Customer Service Courses courses in 2024
70 Courses

Professional Training for Managing Upset Customers
Professional Training for Managing Upset Customers
Course Provider: Udemy
Categories:
Emotional Intelligence Courses
Stress Management Courses
Communication Skills Courses
Conflict Resolution Courses
Customer Service Courses
Business Communication Courses
Join our comprehensive course on mastering effective techniques for handling d.

Customer Service Success: Working with Upset Customers
Enhance your ability to manage customer relationships by mastering key strategies for interacting with upset customers. This course, available on Udemy, covers essential skills in emotional intelligence, effective communication, conflict resolution, and active listening. Transform customer interactions into positive experiences and fo.

Soft Skills for Support Agents | IT | Customer Support
Discover how better soft skills can make a significant impact in your professional life. Join our comprehensive course designed for support agents, focusing on key areas such as De-Escalation, Expectations, Empathy, and Active Listening. Presented by Udemy, this course falls under essential categories including Emotional Intelligence, Communic.

Empathy For Customer Service That Feels Personalized
Udemy
Enhance your customer service skills by mastering empathy and emotional intelligence. Make every customer interaction memorable and foster loyalty through personalized service. Enroll now to transform your approach to customer service and become a trusted advisor to your clients.
Categories include:
Emotional Intelligence Courses
Empa.

Build a Chatbot on Salesforce using Einstein Bots
Discover the power of AI by building a chatbot on Salesforce using Einstein Bots. This course, available on Udemy, takes you through the entire process from start to finish, empowering you to deliver exceptional customer service experiences.
Ideal for beginners and experienced professionals alike, this course covers:
Setting up a chatbot.


Customer Service, Customer Support, And Customer Experience
Course Title: Customer Service, Customer Support, and Customer Experience
Course Description: Enhance your skills with comprehensive training in customer service, customer support, and customer experience. Learn the essentials of creating loyal clients through world-class customer service techniques. This course is designed to provide you with the.