All current Customer Service Courses courses in 2024
30 Courses
Make Service Cloud Smarter
Title: Make Service Cloud Smarter
Description: Elevate your customer service capabilities by integrating Einstein Bots and other innovative artificial intelligence (AI) features. Offered by Trailhead, this program dives deep into how AI can transform your service delivery, making it more efficient and responsive.
University: Trailhead
Categories: A.
Trailhead
Free Online Course
4-5 hours
On-Demand
Creating Chatbots with Microsoft Power Virtual Agents
Join our comprehensive course, Creating Chatbots with Microsoft Power Virtual Agents, offered by Pluralsight. This engaging program is designed to equip participants with the necessary skills to build advanced chatbots using Microsoft Power Virtual Agents, a no-code solution. Throughout the course, learners will be guided on how to create topics, i.
Pluralsight
Free Trial Available
2 hours 36 minutes
On-Demand
Create copilots with Microsoft Copilot Studio
Title: Create Copilots with Microsoft Copilot Studio
Description: Dive into the transformative world of AI with Microsoft Copilot Studio. This comprehensive course, available through Microsoft Learn, is ingeniously designed for both beginners and seasoned professionals interested in advancing their skills in AI and bot creation. Tailored to empower.
Microsoft Learn
Free Online Course
3 hours 48 minutes
On-Demand
How To Automate Sales and Support Using Chatbots
Discover the secrets to leveraging chatbot technology for business growth in "How to Automate Sales and Support Using Chatbots." This comprehensive course, available on Udemy and developed by experts, teaches you how to efficiently use the Manychat app to streamline your sales and support processes. Whether you're interested in advancing your skill.
Udemy
Paid Course
2-3 hours
On-Demand
Discover ways to foster an AI-ready culture in your business
Title: Discover ways to foster an AI-ready culture in your business.
Description: Embark on a journey to transform your business through artificial intelligence. Learn the crucial elements that contribute to creating an AI-ready culture within your organization and discover a comprehensive framework designed to initiate the necessary changes for a.
Microsoft Learn
Free Online Course
3-4 hours
On-Demand
Responsible bots
Discover the essential principles of creating responsible bots with our comprehensive course, provided by Microsoft Learn. This course is designed to educate participants on the development and deployment of conversational AI, ensuring they adhere to responsible practices. Divided into three detailed modules, participants will gain in-depth knowled.
Microsoft Learn
Free Online Course
1 hour 32 minutes
On-Demand
Building Smart Business Assistants with IBM Watson
Delve into the realm of AI with our project-based course, "Building Smart Business Assistants with IBM Watson," available on Coursera. Over the span of two hours, learn how to craft an intelligent chatbot utilizing IBM Watson Assistant that will empower your business by answering customer inquiries across multiple platforms. This hands-on tutorial.
Coursera
Paid Course
1-2 hours
On-Demand
AI Chatbots without Programming
Earn a coveted skill badge by completing this IBM course on building AI Chatbots without any programming. Enroll now to take advantage of a special offer from IBM, granting you access to Watson Assistant services for powering 10 chatbots free for a year—a fantastic opportunity to jumpstart your chatbot creation business. Discover the growing demand.
edX
Free Online Course (Audit)
2 weeks, 2-4 hours a week
On-Demand
Manychat Masterclass: Build Facebook Chat Bots with Manychat
Discover the secrets to creating powerful Facebook Chat Bots using Manychat in our comprehensive Manychat Masterclass. This course, offered by Udemy, will guide you through building intricate chat bot sequences, effectively utilizing Flow Builder, and crafting your very first Manychat chat bot. Perfect for those interested in elevating their market.
Udemy
Paid Course
3-4 hours
On-Demand
AI business school for retail
Title: AI Business School for Retail
Description: Dive into the AI Business School for Retail, a comprehensive course designed to provide insights and understanding into the strategic components, use cases, and the necessary cultural shifts required in the retail industry to harness the power of artificial intelligence. Developed in collaboration b.
Microsoft Learn
Free Online Course
9-10 hours
On-Demand