All current Customer Service Courses courses in 2024
70 Courses
AI Chatbots without Programming
Earn a coveted skill badge by completing this IBM course on building AI Chatbots without any programming. Enroll now to take advantage of a special offer from IBM, granting you access to Watson Assistant services for powering 10 chatbots free for a year—a fantastic opportunity to jumpstart your chatbot creation business. Discover the growing demand.
edX
On-Demand
Manychat Masterclass: Build Facebook Chat Bots with Manychat
Discover the secrets to creating powerful Facebook Chat Bots using Manychat in our comprehensive Manychat Masterclass. This course, offered by Udemy, will guide you through building intricate chat bot sequences, effectively utilizing Flow Builder, and crafting your very first Manychat chat bot. Perfect for those interested in elevating their market.
Udemy
On-Demand
AI business school for retail
Title: AI Business School for Retail
Description: Dive into the AI Business School for Retail, a comprehensive course designed to provide insights and understanding into the strategic components, use cases, and the necessary cultural shifts required in the retail industry to harness the power of artificial intelligence. Developed in collaboration b.
Microsoft Learn
On-Demand
Amazon Q Introduction (Vietnamese)
Amazon Q Introduction (Vietnamese)
Khóa học này cung cấp thông tin tổng quan cấp độ cao về Amazon Q, một trợ lý dựa trên nền tảng trí tuệ nhân tạo (AI) tạo sinh. Bạn sẽ tìm hiểu về các trường hợp sử dụng và lợi ích của việc liên kết Amazon Q với thông tin, mã và hệ thống của công ty bạn. Bạn cũng sẽ tìm thấy thông tin bổ sung để thúc đẩy hành tr.
AWS Skill Builder
Soft Skills for Support Agents | IT | Customer Support
Discover how better soft skills can make a significant impact in your professional life. Join our comprehensive course designed for support agents, focusing on key areas such as De-Escalation, Expectations, Empathy, and Active Listening. Presented by Udemy, this course falls under essential categories including Emotional Intelligence, Communic.
Udemy
Empathy For Customer Service That Feels Personalized
Udemy
Enhance your customer service skills by mastering empathy and emotional intelligence. Make every customer interaction memorable and foster loyalty through personalized service. Enroll now to transform your approach to customer service and become a trusted advisor to your clients.
Categories include:
Emotional Intelligence Courses
Empa.
Udemy
Build a Chatbot on Salesforce using Einstein Bots
Discover the power of AI by building a chatbot on Salesforce using Einstein Bots. This course, available on Udemy, takes you through the entire process from start to finish, empowering you to deliver exceptional customer service experiences.
Ideal for beginners and experienced professionals alike, this course covers:
Setting up a chatbot.
Udemy
Customer Service, Customer Support, And Customer Experience
Course Title: Customer Service, Customer Support, and Customer Experience
Course Description: Enhance your skills with comprehensive training in customer service, customer support, and customer experience. Learn the essentials of creating loyal clients through world-class customer service techniques. This course is designed to provide you with the.
Udemy
GenerativeAI for Customer Success
GenerativeAI for Customer Success
Did you know that companies using Generative AI in customer success see a significant improvement in customer satisfaction and operational efficiency? Discover how you can leverage this technology to transform your customer success strategies.
This short course empowers customer success professionals and manager.
Coursera