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Débute 4 June 2026 11:43

Se termine 4 June 2026

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Maîtriser l'écoute active sur le lieu de travail mondial

Maîtrisez les techniques d'écoute active pour améliorer la communication au travail, instaurer la confiance et naviguer dans les complexités culturelles afin d'améliorer la collaboration et la résolution des conflits dans des environnements professionnels diversifiés.
Starweaver via Coursera

Starweaver

2868 Cours


4 hours 1 minute

Amélioration optionnelle disponible

Not Specified

Progressez à votre rythme

Free Online Course (Audit)

Amélioration optionnelle disponible

Aperçu

In today’s dynamic and diverse professional environments, intentional active listening is no longer optional—it’s essential. This course, Mastering Intentional Active Listening in the Global Workplace, is designed to equip professionals with practical tools and strategies to enhance communication, foster collaboration, and resolve conflicts effectively.

Through concise lessons, real-world scenarios, and interactive exercises, participants will learn to listen with intention and empathy while navigating cultural and emotional complexities. By the end of this course, learners will transform their listening habits into a powerful tool for building trust, improving relationships, and enhancing leadership effectiveness.

This course is designed for managers, team leaders, HR professionals, and anyone looking to enhance their workplace communication skills. It's especially valuable for professionals who aim to foster trust, improve collaboration, and strengthen team dynamics through more intentional listening.

Whether you're guiding teams, managing people, or simply looking to elevate your interpersonal effectiveness, this course provides practical strategies to listen with impact. To get the most out of this course, learners should have a basic understanding of workplace communication practices.

A willingness to actively participate in reflective exercises and interactive learning activities is essential, as the course emphasizes real-world application of listening strategies in diverse professional settings. By the end of this course, learners will be able to apply active listening techniques to improve workplace communication and collaboration.

They will demonstrate empathy and emotional intelligence in professional interactions, resolve conflicts using reflective listening, and interpret non-verbal cues to strengthen relationships. Additionally, learners will develop the ability to adapt their listening approach to diverse cultural contexts and team dynamics.

Programme

  • Maîtriser l'écoute active intentionnelle dans le milieu de travail mondial -- Dans ce cours, vous explorerez comment élaborer une stratégie d'IA efficace adaptée au succès entrepreneurial. Vous apprendrez à identifier des opportunités d'IA, à utiliser des outils rentables et à développer des stratégies pratiques pour intégrer l'IA dans les opérations commerciales. Grâce à une expérience pratique et à des études de cas réels, vous acquerrez les compétences nécessaires pour piloter des initiatives d'IA, surmonter les défis et déployer des solutions d'IA pour une croissance à long terme.

Enseigné par

Eric Zackrison and Starweaver Instructor Team


Matières

Personal Development