Construire la confiance et augmenter l'engagement des employés en dirigeant avec empathie

Aperçu

Empathy is one of the most critical traits for today’s leaders. It will help you to not only build trust, but also improve employee engagement, foster inclusion, increase retention, and promote innovation.

In this course, leadership consultant Minette Norman shares her knowledge from decades of experience working with leaders in global organizations. First, you’ll explore what empathy is and isn’t and why today’s leaders need its qualities.

Next, you’ll walk through data that uncovers the benefits of empathy in the workplace. Finally, you’ll investigate the challenges of empathy, ensuring you can find the right empathetic balance as a leader.

After this course, you’ll be prepared to strengthen your empathy and reap the benefits of empathetic leadership.

Programme

• Introduction
• Introduction à l'empathie
• Comment l'empathie améliore le lieu de travail
• Développer l'empathie
• Défis de l'empathie
• Conclusion

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Enseigné par

Madecraft

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Matières

Personal Development