All current Customer Relationship Management Courses courses in 2024
63 Courses
GenAI for Sales Managers: Data-Driven Sales Forecasting
Welcome to this course GenAI for Sales Managers: Boosting Sales with GenAI focuses on equipping sales professionals with the knowledge and tools to integrate Generative AI (GenAI) into everyday sales workflows. From forecasting to customer engagement and pipeline management, this course shows you how to use GenAI, including ChatGPT and Claude AI, t.
GenAI for Sales Reps: Streamlining Lead Qualification
This course, GenAI for Sales Reps-Streamlining Lead Qualification, is designed to help sales professionals harness the power of Generative AI to automate and optimize lead qualification. You’ll start with the fundamentals of GenAI in sales, exploring how AI transforms lead scoring and prioritization. Then, you’ll learn to customize AI-driven models.
Salesforce Certified Data Cloud Consultant -101 level course
Salesforce Certified Data Cloud Consultant - 101 Level Course | Udemy
Unlock your potential with the Salesforce Certified Data Cloud Consultant - 101 Level Course offered by Udemy. This comprehensive course is designed for aspiring Salesforce Data Cloud Consultants who aim to excel in cloud computing and architecture, and achieve Salesforce cert.
Microsoft Business Applications: Dynamics 365 and Power Platform for Sales Professionals
Title: Microsoft Business Applications: Dynamics 365 and Power Platform for Sales Professionals
Description: Enhance your sales expertise by mastering Microsoft Dynamics 365 and Power Platform. This course, provided by FutureLearn & ExpertTrack, is ideal for sales consultants and managers eager to leverage data and automation to refine their sk.
FutureLearn ExpertTrack
Paid Course
18 weeks, 5 hours a week
Fundamentos de IA Aplicados ao CRM
Welcome to the "Fundamentos de IA Aplicados ao CRM" course offered by the University of California, Berkeley through Coursera. This course is fundamental in understanding how data-driven decision-making is becoming increasingly essential in the progression of the new economy. Companies that leverage CRM using data not only focus on analyzing number.
Coursera
Free Online Course (Audit)
26 hours
On-Demand
Work with Dynamics 365 Sales insights
Embark on a journey to master Dynamics 365 Sales Insights with the comprehensive course offered by Microsoft Learn. Dive into three meticulously designed modules aimed at enhancing your expertise in leveraging Dynamics 365 to foster meaningful customer relationships and boost sales productivity.
Module 1: Configuring Sales Insights
Le.
Microsoft Learn
Free Online Course
5 hours 15 minutes
On-Demand
Get Smart with Salesforce Einstein
Title: Get Smart with Salesforce Einstein
Description: Discover the transformative power of AI in CRM through the "Get Smart with Salesforce Einstein" event. Learn how Salesforce Einstein is enhancing customer relationship management with smarter predictions, intelligent recommendations, and efficient automation. This exciting opportunity is brough.
Trailhead
Free Online Course
9-10 hours
On-Demand
Customer Experience Management (CX): MASTERCLASS 2024
Customer Experience Management (CX): MASTERCLASS 2024
Join the premier #1 Customer Experience Management Course offered by Udemy. This masterclass will teach you the art of creating a client-centric culture, essential for both B2B and B2C environments. Explore the intricacies of the customer journey and gain invaluable insights into enhancing custo.
Udemy
Paid Course
9 hours 2 minutes
On-Demand
CRM Fundamentals
CRM Fundamentals Course - Become a Customer Relationship Management Professional
Explore the dynamic field of Customer Relationship Management (CRM) with our comprehensive course offered by Udemy. Designed for beginners and aspiring CRM professionals, this course delves into the core principles and practical applications of CRM strategies. Whether.
Udemy
Paid Course
1-2 hours
On-Demand
Work with Dynamics 365 Sales
Title: Work with Dynamics 365 Sales
Description: Discover the power of Microsoft Dynamics 365 Sales in enabling sales professionals to forge stronger relationships with customers, leverage insightful data, and close deals faster. This course delves into various aspects of the Dynamics 365 Sales application, covering essential modules that enhance y.
Microsoft Learn
Free Online Course
8 hours 21 minutes
On-Demand