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Débute 4 June 2026 01:30
Se termine 4 June 2026
Customer Experiences with Contact Center AI - Dialogflow ES
106 Cours
Non spécifié
Amélioration optionnelle disponible
Tous niveaux
Progressez à votre rythme
Free
Amélioration optionnelle disponible
Aperçu
Title:
Customer Experiences with Contact Center AI - Dialogflow ES
Description:
Join our comprehensive series and master the art of designing engaging customer conversations through Contact Center Artificial Intelligence (CCAI). Utilize Dialogflow ES to craft and simulate virtual agents, enhancing them with capabilities to fetch data from external systems for more dynamic interactions.
Get acquainted with essential topics including testing strategies, connectivity protocols, APIs, environment management, and compliance measures. Gain insights on how to effectively integrate your conversational solutions with current contact center software, ensuring secure and scalable implementations.
Provider:
Coursera Specialization
Categories:
Compliance Courses, Dialogflow Courses
Enseigné par
Google Cloud Training
