Communication Skills Courses
272 Courses

Effectively Communicating in The Moment (Live Online)
Unexpectedly called upon in meetings, asked questions in hallways, or caught in challenging conversations, these unrehearsed events require confidence and readiness. Learn to apply preemptive and immediate strategies for unscripted situations.
Who Should Attend: Business professionals at any career stage seeking to improve in-the-moment commun.

Emotional Intelligence & Customer Service (Live Online)
In times of crisis, individuals often default to a "fight vs. flight" mentality rather than reasoned thinking. This interactive online session on Emotional Intelligence & Customer Service is designed to teach you how to maintain emotional control and assist your customers in doing the same, thereby enabling effective problem-solving.
Throughou.

Developing Your Emotional Intelligence (Live Online)
In today's fast-paced, team-centric, and global work environment, strong relationships are crucial for achieving peak efficiency. Emotional Intelligence (EI) competencies are central to fostering effective workplace dynamics and productivity. This seminar focuses on the practical application of EI skills, empowering you to build personal aware.

Resilience and Strategic Risk Taking for Women Leaders (Live Online)
Resilience and Strategic Risk Taking for Women Leaders (Live Online)
Why do some women thrive professionally while others miss out on career advancement? Often, it relates to resilience and willingness to take risks. Developing the ability to bounce back and embrace strategic risk-taking is crucial for women. This course provides essential techn.

Achieving Leadership Success Through People (Live Online)
The most successful leaders excel in people skills, especially under challenging circumstances. Strong communication and interpersonal relationships are crucial for leaders to thrive. This seminar emphasizes the P.E.O.P.L.E. approach, focusing on Professionalism, Empathy, Optimism, Partnering, Loyalty, and Empowerment, to help leaders connect e.

Improving Customer Service (Live Online)
Improving Customer Service - Live Online Class
Enhance your organization’s customer service capabilities by attending our live online course, "Improving Customer Service." Designed for professionals in the service industry, this class aims to maximize efficiency, refine customer interaction skills, and increase your overall value in the workplace.

How to Communicate with Diplomacy, Tact and Credibility (Live Online)
How to Communicate with Diplomacy, Tact and Credibility (Live Online)
How well you communicate can make or break your professional image, directly influencing how others view your work and your prospects for career advancement. While being diplomatic, tactful, and credible does not always come naturally, this seminar will equip you with the skill.

New Manager Masterclass: Rookie To Rockstar In 125 Lessons
Elevate your management abilities with our acclaimed course, "New Manager Masterclass: Rookie To Rockstar In 125 Lessons." Discover the practical and essential skill set required to succeed and master the art of management. Our curriculum covers vital areas such as leadership, strategic planning, innovation, business ethics, and navigating the.

Responding to Conflict: Strategies for Improved Communication (Live Online)
Responding to Conflict: Strategies for Improved Communication - Conflict in business is all too familiar, especially under increased pressure. Many lack basic conflict management skills. This training helps you manage disputes positively, or even avoid them altogether. Learn to recognize causes of interpersonal conflict, evaluate situations, an.

Successfully Managing People (Live Online)
Unlock the potential of your team's performance with our comprehensive online course, "Successfully Managing People." Designed for managers and individuals with management responsibilities, this program equips you with the tools and techniques needed to master challenging situations with confidence and precision.
Motivate every team member.